What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form submission Unique Query

    Asked by formtoform on November 01, 2016 at 07:13 AM

    Hi Team,

    I just want to ask that

    For an example. If people can see 10,000 form view so how they can submit unlimited form in $19 plan after open 10,000 times view form on website. Is it possible to submit unlimited forms. If yes then how?

    unique then view form open after
  • Profile Image
    JotForm Support

    Answered by owen on November 01, 2016 at 08:18 AM

    Hi,

    If I have understood you correctly you want to know if we have a plan that allows unlimited submissions. Currently, no. The maximum amount of monthly submissions is 100,000 on Gold plan. 

    As you can see on the Bronze plan which is $19 submission limit is 1,000 monthly. Please clarify your question if this is not what you want to learn. 

    Do contact us again if you need any further assistance. 

  • Profile Image

    Answered by formtoform on November 02, 2016 at 12:37 AM

    Actually I want to ask.

    If I have $19 Plan. I create one form and placed on my website. Now

    User visited more than 10,000 times on my website. I have only 10,000 time monthly form views limit. So, how people can see after of 10,000 monthly forms views and If they can not see my forms then How can I get unlimited submission from my website.

  • Profile Image
    JotForm Support

    Answered by owen on November 02, 2016 at 03:43 AM

    Hi,

    Actually, when you reach the 10,000 monthly form view limit your forms are disabled until the 1st of next month. So, users will not be able to see your forms till then. 

    Since these limitations are monthly you can continue receiving submissions next month and this goes on like that.

    Please contact us again if you need any further clarification or assistance. We will be glad to help you.