What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Going over monthly allowance...

    Asked by Bryan  on November 01, 2016 at 12:13 PM

    Hi. I have a bit of a concern. I would like to use JotForm for registration and payments on my website. However, it is rather unpredictable how much traffic and enrollment I will get. I simply can't have the form shut down if it goes over the allowance. Is there a way to charge me for the upgrade if it does go over?

    It would look horrible for business if the form just simply didn't work.



  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 01, 2016 at 02:10 PM

    What I would suggest you is to complete some of the tasks in our Get More section so you increase the submissions limit for free.

    Also, when you're about to reach your limits you will be notified via email to the email address you're set up in your account, this way you could simply upgrade your account to the next plan and keep using your form without any problem.