Why I received email that my account is disabled?

  • jdaura
    Asked on November 1, 2016 at 10:50 PM

    Dear Joseph D'Aura,

    You have currently reached the limits of your account. Your forms are disabled now.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    https://www.jotform.com/upgrade?username=jdaura

    Thanks for using JotForm,

    JotForm Team
    http://www.jotform.com/

  • Nik_C
    Replied on November 2, 2016 at 5:28 AM

    I checked your account and it is on Bronze plan, you can check that in your Usage page:

    Why I received email that my account is disabled? Image 1 Screenshot 20

    Probably you received that email because you reached your limits and since yesterday was first of the month, your limit was reset.

    Your account is active and on good standings.

    If you have further questions please let us know.

    Thank you!