URGENT: Free plan - Submissions blocked

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    Asked on November 02, 2016 at 04:26 AM

    Hello, our submissions have been blocked but we have NOT reached the 100 submissions/month yet. It is very urgent that we unlock the forms ASAP!


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    Answered on November 02, 2016 at 07:19 AM


    As I've checked you have a Bronze plan. Also, your monthly submissions did not reach the limit yet as the following screenshot:

    Do you refer another account? If so, could you please give us one of the following information below:

    account username,

    account email,

    the form URL

    Waiting for your response.

    Thanks in advance.