What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Zoho Integration not creating Leads

    Asked by creativewhs on November 02, 2016 at 09:42 AM


    I integrated my form with Zoho to create a Leads from the contact info.
    The form is also integrated with Google Drive to create a folder with the PDF of the response.

    The Google Drive integration is working, but there are no leads being created in Zoho.


    Can you help me figure this out?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on November 02, 2016 at 02:29 PM

    We're not having any issue regarding to Zoho integration. Please try it again, I have cleared your form cache.

    If that didn't work, please try to remove the integration and create a new Zoho integration again.

    If the issue is still the same, let us know. We'll investigate it further. Thank you very much.

  • Profile Image

    Answered by creativewhs on November 02, 2016 at 02:49 PM

    It seems like it might be a Zoho issue. I have two Zoho accounts and it works when I link it to one account to test, but doesn't work when I integrate with the other account.

    Zoho is looking into the issue.

  • Profile Image
    JotForm Support

    Answered by John_Benson on November 02, 2016 at 04:10 PM

    Thank you very much for updating us.

    If you need anything else, please contact us again.