Replying to form submissions

  • apgg
    Asked on November 2, 2016 at 4:24 PM

    When I reply to a form submission via email, it used to go to the person who completed the form. But now it goes to myself. We didn't change anything...How can we get this back to operating the way it was?

  • David JotForm Support Manager
    Replied on November 3, 2016 at 12:18 AM

    We apologize for the inconvenience, we had a misconfigured reply-to settings, but our developers have already fixed this issue. I just tested this feature, and it is working fine:

    Replying to form submissions Image 1 Screenshot 20

    Let us know if you need more help.