How can I translate emails based on the form language?

  • viawebtour
    Asked on November 2, 2016 at 7:12 PM

    hello,

    we are translating forms, but also need to send emails in same language to users. could you please advise how to do it? thank you. sincerely, daniel

  • Chriistian Jotform Support
    Replied on November 3, 2016 at 4:58 AM

    Unfortunately it is not possible to automatically translate the emails based on the form language. A possible workaround I can suggest would be to create two versions of the Autoresponder email, one for Slovak and another for Czech. 

    How can I translate emails based on the form language? Image 1 Screenshot 30

    Then you can use the Change Email Recipient condition to send the correct autoresponder based on the language selected. Here's our guide on How to Send Email Based on User's Answer.

    Below is a sample condition for when the Language is equal to Slovak:

    How can I translate emails based on the form language? Image 2 Screenshot 41

    If you need further assistance, please let us know.
    Regards.

     

  • viawebtour
    Replied on November 3, 2016 at 5:44 AM
    hi *Chriistian,*
    *i might not be clear. we have 2 versions of the emails prepared already
    and only pending action is to send correct version to customer based on
    the language selected, but you have answered this too.*
    *thank you very much and have a great day!
    *
    Pozdrav, Ing. Daniel Pribicko
    Cestovna agentura viaWebtour, s.r.o.
    tel: +421 (0)2 210 256 89
    email: viawebtour@gmail.com
    skype: viawebtour
    web: http://www.viawebtour.sk
    web: http://www.viawebtour.cz
    http://www.facebook.com/viawebtour.sk
    http://www.facebook.com/viawebtour.cz
    BANKOVE SPOJENIE: VKLAD / PREVOD
    Slovenska sporitelna, a.s. (SLSP)
    kod banky: 0900 cislo uctu: 635123485
    IBAN: SK3909000000000635123485; BIC: GIBASKBX
    FAKTURACNE UDAJE:
    Sipkova 7, 81104 Bratislava, Slovensko
    ICO: 44185146; DIC: 2022637353
    Spolocnost je zapisana v Obchodnom registri
    Okresneho sudu Bratislava I, oddiel sro, vlozka 53108/B
    http://www.viawebtour.sk//Data/CMS/Web/77/Data/Img/email-stopujuce-dievca.png

    Cesty okolo sveta: http://www.viawebtour.sk/Vyhladavanie/?Text=sveta
    Top katalogy:
    Exotika: http://www.viawebtour.sk/Zajazdy/Exotika/?id_TypZajezdKategorie=3
    Safari: http://www.viawebtour.sk/Zajazdy/Safari/?id_TypZajezdKategorie=12
    Lyzovacka:
    http://www.viawebtour.sk/Zajazdy/Lyzovacka/?id_TypZajezdKategorie=4
    Plavby: http://www.viawebtour.sk/Zajazdy/Plavby/?id_TypZajezdKategorie=13
    Poznavacie:
    http://www.viawebtour.sk/Zajazdy/Poznavacie/?id_TypZajezdKategorie=2
    Dalsie sluzby:
    Letenky: http://letenky.viawebtour.sk/letenky/
    Privatne lety: http://www.viawebtour.sk/Sluzby/Privatne-lety/
    Poistenie: http://www.viawebtour.sk/Sluzby/Cestovne-poistenie/
    Autopozicovna: http://www.viawebtour.sk/Sluzby/Autopozicovna/
    Darcekova karta: http://www.viawebtour.sk/Sluzby/Darcekova-karta/
    Incentiva: http://www.viawebtour.sk/Sluzby/Incentiva/
    ...