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    How can I translate emails based on the form language?

    Asked by viawebtour on November 02, 2016 at 07:12 PM


    we are translating forms, but also need to send emails in same language to users. could you please advise how to do it? thank you. sincerely, daniel

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    JotForm Support

    Answered by Chriistian on November 03, 2016 at 04:58 AM

    Unfortunately it is not possible to automatically translate the emails based on the form language. A possible workaround I can suggest would be to create two versions of the Autoresponder email, one for Slovak and another for Czech. 

    Then you can use the Change Email Recipient condition to send the correct autoresponder based on the language selected. Here's our guide on How to Send Email Based on User's Answer.

    Below is a sample condition for when the Language is equal to Slovak:

    If you need further assistance, please let us know.


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    Answered by viawebtour on November 03, 2016 at 05:44 AM
    hi *Chriistian,*
    *i might not be clear. we have 2 versions of the emails prepared already
    and only pending action is to send correct version to customer based on
    the language selected, but you have answered this too.*
    *thank you very much and have a great day!
    Pozdrav, Ing. Daniel Pribicko
    Cestovna agentura viaWebtour, s.r.o.
    tel: +421 (0)2 210 256 89
    email: viawebtour@gmail.com
    skype: viawebtour
    web: http://www.viawebtour.sk
    web: http://www.viawebtour.cz
    Slovenska sporitelna, a.s. (SLSP)
    kod banky: 0900 cislo uctu: 635123485
    IBAN: SK3909000000000635123485; BIC: GIBASKBX
    Sipkova 7, 81104 Bratislava, Slovensko
    ICO: 44185146; DIC: 2022637353
    Spolocnost je zapisana v Obchodnom registri
    Okresneho sudu Bratislava I, oddiel sro, vlozka 53108/B

    Cesty okolo sveta: http://www.viawebtour.sk/Vyhladavanie/?Text=sveta
    Top katalogy:
    Exotika: http://www.viawebtour.sk/Zajazdy/Exotika/?id_TypZajezdKategorie=3
    Safari: http://www.viawebtour.sk/Zajazdy/Safari/?id_TypZajezdKategorie=12
    Plavby: http://www.viawebtour.sk/Zajazdy/Plavby/?id_TypZajezdKategorie=13
    Dalsie sluzby:
    Letenky: http://letenky.viawebtour.sk/letenky/
    Privatne lety: http://www.viawebtour.sk/Sluzby/Privatne-lety/
    Poistenie: http://www.viawebtour.sk/Sluzby/Cestovne-poistenie/
    Autopozicovna: http://www.viawebtour.sk/Sluzby/Autopozicovna/
    Darcekova karta: http://www.viawebtour.sk/Sluzby/Darcekova-karta/
    Incentiva: http://www.viawebtour.sk/Sluzby/Incentiva/