What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to add my logo in the email template

    Asked by Shininglights on November 02, 2016 at 11:46 PM
    how to import a logo to the top of
    the autoresponse? I tried importing a jpeg from my google docs account,
    and it didn't work. It was about 640x640 px, then I made it small to fit
    to the form. Is there a preferred format or size of file that works best?
    Thank you! Susan
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 02, 2016 at 11:51 PM

    First, you'll have to upload the image to your server or to any web hosting you may have. Get the file URL of the image then place it in your autoresponder message using the image tool. The image dimension can be adjusted in the image tool as well.


    Hope this helps