What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Stripe Radio Options not integrating with Infusionsoft. HelpAsked by onecleanbean on November 03, 2016 at 12:49 PM
I have created a radio option field in Infusionsoft to match the Stripe options and it says it it matched in the integration tool, however the information is not getting send to Infusionsoft.
What Am I missing. Do I need to use a different field type in Infusionsoft?
infusionsoft radio options integrating JotForm icon different option field
Could you please share with us the screenshot of your Infusionsoft's side of the target field?
And could you please confirm, you would like to have your payment field integrated with Infusionsoft?
So we can check if it is the appropriate type of field.
We'll wait for your response.
I solved this problem by creating a hidden text field, and some conditions that copy the value from Stripe to the text field and created the field in Infusionsoft as a text field. Problem solved.
Glad to hear that you were able to resolved it by creating a hidden text field and using some conditions. That is actually a good idea. Thank you for sharing that information. Let us know if you need any help.