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    Stripe Radio Options not integrating with Infusionsoft. Help

    Asked by onecleanbean on November 03, 2016 at 12:49 PM

    I have created a radio option field in Infusionsoft to match the Stripe options and it says it it matched in the integration tool, however the information is not getting send to Infusionsoft.

     

    What Am I missing. Do I need to use a different field type in Infusionsoft?

     

    Form

    Page URL:
    signaturecleaning.twsdev.net/gift-cards

    infusionsoft radio options integrating JotForm icon different option field
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    JotForm Support

    Answered by Nik_C on November 03, 2016 at 02:43 PM

    Could you please share with us the screenshot of your Infusionsoft's side of the target field?

    And could you please confirm, you would like to have your payment field integrated with Infusionsoft?

    So we can check if it is the appropriate type of field.

    We'll wait for your response.

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    Answered by onecleanbean on November 03, 2016 at 03:44 PM
    I solved this problem by creating a hidden text field, and some conditions that copy the value from Stripe to the text field and created the field in Infusionsoft as a text field. Problem solved.
    ...
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    JotForm Support

    Answered by Jan on November 03, 2016 at 05:46 PM

    Glad to hear that you were able to resolved it by creating a hidden text field and using some conditions. That is actually a good idea. Thank you for sharing that information. Let us know if you need any help.