What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I get my form to email me when a user has completed one?

    Asked by wevapeusa on November 04, 2016 at 01:05 PM

    I run an e-commerce website and use jotform as my Military discount application for customers to complete. Once completed I should get a notification email at wevapeusa@gmail.com letting me know a new customer has submitted this form but that is not happening.

    Page URL:
    http://www.eliminatorvapes.com/military-discount-form/

    form to email email how a
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    JotForm Support

    Answered by david on November 04, 2016 at 04:57 PM

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.