What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I downgrade my subscription, will my forms be deleted?

    Asked by mudpiecasting on November 05, 2016 at 10:42 AM

    I don't need my upgraded subscription year round, just certain months. When I went to downgrade it back to basic, it says "cancel subscription". Will this affect my account, forms and submissions at all?  

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    JotForm Support

    Answered by Nik_C on November 05, 2016 at 04:56 PM

    Upon checking your account, downgrade shouldn't affect you at the moment since you're under limits even for Free plan, what you should in mind is your usage from now one, Free plan has limit, for example, for number of forms which is 5 total, and rest of the limits:


    If you're over any of those limits your account will be disabled until next reset, which is every first of the month, or until you upgrade again.

    If you have further questions do not hesitate to contact us.

    Thank you!