What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    DNS error on form load in any browser but works on preview

    Asked by jasonsvctech on November 06, 2016 at 02:48 PM

    This form https://form.jotform.com/62955973499984 is not loading on any browser or embed point but will load in preview mode in the jotform editor.

    Why is this happening?

     

    Thanks

    Jason

    DNS Error error on form
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    Answered by jasonsvctech on November 06, 2016 at 02:59 PM

    Actually none of my forms in embed or direct links are currently working but they work on jotform editor and preview mode.

     

    why? 

     

    Thanks

    Jason

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    JotForm Support

    Answered by Mike on November 06, 2016 at 04:23 PM

    Something on your network/computer is probably blocking our https://form.jotform.com address.

    Could you please try to open the https://form.jotform.com link and provide us with the full error message (if any)?

    I have checked your form links from different locations by was not able to reproduce the issue.