I can't receive notification

  • silverian
    Asked on November 6, 2016 at 10:46 PM

    I've looked at everything several times.  Maybe I've missed something obvious, but I'm stumped.

    I do receive notifications in my iOS jotform app, but none via email

  • Rose
    Replied on November 7, 2016 at 1:36 AM

    We're sorry about this problem. 

    I checked your form which you've problem. Your recipient e-mails were not in the bounce list and I see that the notifications have been sent successfully as you can see below.

    I cant receive notification Image 1 Screenshot 30

    Please check your spam folder and mark them as NOT spam.

    I cant receive notification Image 2 Screenshot 41

     

     Please try it again and let us know if the problem persists.