What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't receive notification

    Asked by silverian on November 06, 2016 at 10:46 PM

    I've looked at everything several times.  Maybe I've missed something obvious, but I'm stumped.

    I do receive notifications in my iOS jotform app, but none via email

    Page URL:
    http://jewjubox.com/about-uscontact.html

    Emails Properly set up delivered
  • Profile Image
    JotForm Support

    Answered by Rose on November 07, 2016 at 01:36 AM

    We're sorry about this problem. 

    I checked your form which you've problem. Your recipient e-mails were not in the bounce list and I see that the notifications have been sent successfully as you can see below.

    Please check your spam folder and mark them as NOT spam.

     

     Please try it again and let us know if the problem persists.