I can't receive notification

  • Profile Image
    Asked on November 06, 2016 at 10:46 PM

    I've looked at everything several times.  Maybe I've missed something obvious, but I'm stumped.

    I do receive notifications in my iOS jotform app, but none via email

  • Profile Image
    Answered on November 07, 2016 at 01:36 AM

    We're sorry about this problem. 

    I checked your form which you've problem. Your recipient e-mails were not in the bounce list and I see that the notifications have been sent successfully as you can see below.

    Please check your spam folder and mark them as NOT spam.


     Please try it again and let us know if the problem persists.