What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I delete my account or credit card?

    Asked by lucaedi on November 08, 2016 at 05:19 AM

    Hi. How can delete my JotForm account? Or is possible delete payment method?

    Thank'you

    Luca

    credit card My Account OR
  • Profile Image
    JotForm Support

    Answered by amy on November 08, 2016 at 07:35 AM

    Hello lucaedi,

    We use secure payment methods, so your credit card informations are private. Nobody can see your credit card informations including Jotform. In other words, we do not keep our customer or your users credit card details. Even so you have suspicion about that please visit our privacy policy page and learn detailed information about it.

    If you still want to delete your account permanently, please reply this topic and confirm your request. 

    Regards.

    Have a nice day.