What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My product are set but not showing on my form.

    Asked by beadingintheozarks on November 08, 2016 at 01:31 PM

    I have added the paypal wizard to my form and its settings and it is not showing on my form.



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    Answered by toptalent on November 08, 2016 at 01:47 PM

    Same problem. Anytime you hit the "wizard" on the Paypal payment widget, the entire widget disappears. Started happening some time today.

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    Answered by Andreannelr on November 08, 2016 at 01:48 PM

    I have the same problem. It was working fine yesterday.

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    Answered by Andreannelr on November 08, 2016 at 02:40 PM

    I added my paypal field through the integration button and it worked.

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    Answered by beadingintheozarks on November 08, 2016 at 04:41 PM


    How is this done? I tried clicking on paypal this way  but still nothing.. Any staff members can help please?

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    JotForm Support

    Answered by Chriistian on November 08, 2016 at 09:44 PM

    Hello @beadingintheozarks, There was an issue earlier where the Payment field disappears on the form when creating new products. However, I am glad to inform you that this issue has already been resolved. You should now be able to add the Paypal payment field to your form without any issue.

    @toptalent and @Andreannelr, I see that my colleagues have responded to the threads that you created regarding this issue. You can see their responses by following these links:


    Please let us know if the issue persists.