File Upload on my form is getting cropped on desktop & mobile

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    TacticalChipmunk
    Asked on November 08, 2016 at 04:39 PM

    Hi!

    My name is Jordan and I am using a free JotForm on a client' website.  On their site via desktop, as well as mobile, the 'File Upload' section is getting cropped... meaning, when you select 'Upload' button, it gives you your options from which to upload a file, but it is getting badly cropped and not all the options can be seen (even worse via mobile browser).  How can I get all of the upload options to show up and not have them get cropped / cut off, as well as the 'Upload' button once you have selected a file to attach to the form?

    Help?

    Thanks!

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    jonathan
    Answered on November 08, 2016 at 09:22 PM

    Can you please try first adding the Mobile Responsive widget on your form https://www.jotform.us/form/62015703115139

     

    Then check/test again your embedded form on the website. Let us know if this did not make any difference and if issue remains.

    Thanks.

  • Profile Image
    TacticalChipmunk
    Answered on November 14, 2016 at 03:33 PM

    Hi!

     

    I added the Mobile Responsive Widget onto my client's form on their site, which looks MUCH better (the upload options are all now displaying correctly).  However, now the 'Submit' button at the bottom is not displaying anymore.  Please help ASAP.

     

    Thanks!

  • Profile Image
    jonathan
    Answered on November 14, 2016 at 04:25 PM

    Your form https://www.jotform.us/form/62015703115139 does not have a Submit button on itself. That is the reason there was no submit button on the embedded form on the website as well.

    You may want to add first the Submit button on your form.

    Hope this help Let us know if you need further assistance.

     

  • Profile Image
    TacticalChipmunk
    Answered on November 14, 2016 at 04:30 PM

    Got it, thank you very much!