What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I delete an auto response for just one person?

    Asked by EveKH on November 09, 2016 at 12:29 PM

    I would like to set my form to followup with the person 24 hours after submission.  However, if they contact me, say by phone, before the autoresponder goes out, can I hold back the auto response for just that one person?  

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    JotForm Support

    Answered by david on November 09, 2016 at 03:37 PM

    It is not possible to stop the delayed autoresponder for a single user.  Once a delayed autoresponder is triggered to send, it is not possible to stop only that specific email from sending.