What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why was my newly created account suspended?

    Asked by John Dunkling  on November 10, 2016 at 04:28 PM

    New account suspended as possible phishing account how do I get access to my forms


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    JotForm Support

    Answered by Jim_R on November 10, 2016 at 06:19 PM

    Hey John, sorry about that. Your account was autosuspended by our anti-phishing filter. I thoroughly checked your form, along with the other 2 forms on your Trash folder and confirmed none of them violates our Terms of Use.

    I have now reactivated your account and have whitelisted your Security Incident Report form as well. In case you encounter any issues, don't hesitate to let us know.