What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that you have already signed-up for Silver Monthly subscription plan with the discount. Since you were having an active Bronze subscription the unused time of this subscription is adjusted with the new Silver subscription. Please find the invoice of the upgrade.
Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.