Survey going to wrong email address

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    Asked on November 11, 2016 at 09:51 AM



    Our mentor application is not going to the right email address.  It's going to our webmaster's email that was used to set up the account.  I have scoured the profile to find and delete her email address but don't see it anywhere.  I've checked the profile and the "thank you" screen.  Where else can I look?  Thank goodness Jotform keeps records of surveys so that I could get a copy, but don't want to have to check it all the time.  Do you have any suggestions on where to look to correct this problem?  Thank you.  Gloria

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    Answered on November 11, 2016 at 10:08 AM

    I understand that you want to change the recipient email address for your JotForm titled "Brother to Brother Mentor Application". You may change the recipient email address in the notification from the email setup wizard. Please see the screencast below:

    Hope this information helps!