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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to send a copy of the original confirmation to someone who hasn't received it?

    Asked by vacek on November 11, 2016 at 01:38 PM

    Also, any way to send a copy of the original confirmation to someone who hasn't received it ? The submissions page does not have the same look and feel and therefore it is not exactly the same.

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    JotForm Support

    Answered by Jan on November 11, 2016 at 04:13 PM

    I understand that you already tried using the "Forward" option in the Submission page and you don't like it because you preferred the actual autoresponder format. Please try this work around:

    1. Please enable the "Send on Edit" option in the "Advanced" tab of the Autoresponder.

    2. After that, go to the actual submission and then click the "Edit" button.

    3. In the Edit Mode, make sure that the email field is correct. After that, just submit the form. 

    This will trigger the autoresponder email to be forwarded again to the recipient.

    Hope that helps. Thank you.