What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How Google Spreadsheet integration works?

    Asked by irenzara on November 12, 2016 at 09:42 AM
    I have decided to use integration with google spreadsheets and I want to understand how it works. When there is a submission does it immediately go to integrated google speadsheets or not. As I remember in the beginning it would do but now it doesn't. So I want to understand what the problem is.
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    JotForm Support

    Answered by Jan on November 12, 2016 at 05:05 PM

    The form submission should be transferred instantly. Normally, it will show up less than 1 minute if there are no issues with JotForm, Google Spreadsheet, your internet connection or your browser.

    Here's a screen capture of a test submission:


    We are currently not having any issues with our Google Sheets integration. Please try removing the integration and adding it back again. Please take note a new sheet will be generated if you redo the integration.

    I'll clear your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.