How Google Spreadsheet integration works?

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    irenzara
    Asked on November 12, 2016 at 09:42 AM
    I have decided to use integration with google spreadsheets and I want to understand how it works. When there is a submission does it immediately go to integrated google speadsheets or not. As I remember in the beginning it would do but now it doesn't. So I want to understand what the problem is.
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    Jan
    Answered on November 12, 2016 at 05:05 PM

    The form submission should be transferred instantly. Normally, it will show up less than 1 minute if there are no issues with JotForm, Google Spreadsheet, your internet connection or your browser.

    Here's a screen capture of a test submission:

     

    We are currently not having any issues with our Google Sheets integration. Please try removing the integration and adding it back again. Please take note a new sheet will be generated if you redo the integration.

    I'll clear your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.