What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to delete payment tool

    Asked by vfwpost4108 on November 14, 2016 at 05:45 PM

    I cloned some forms (VFW Post 4108) from VFW Post 1. I get a message "You cannot add more than one paymenttool. Please delete the existing one first." 


    I'm trying to figure out how to link to our paypal account. The cloned form was linked to VFW Post 1's paypal account.

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    JotForm Support

    Answered by liyam on November 14, 2016 at 09:45 PM


    I see that there is an existing Paypal element in your form. If you want to use the same element, simply click on the said area in order to show more quick options such as opening the wizard, opening the properties, or even delete the element.

    If you wish to continue using the same Paypal element, simply click the wizard icon and there should be a window that shall appear providing you information on your Paypal credentials

    Fill in the information and just proceed with the wizard until you are satisfied with your settings and products. And lastly, save your form.

    If you have further questions please let us know.