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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mobile Responsive Issues

    Asked by couturecakes on November 15, 2016 at 07:03 AM

    Hi there. I have made my Contact Form mobile responsive and yet when I pull it up on a mobile phone the right hand side of the contact form is not visible cutting part of the imput fields off. It is fine on pc and tablet but not on mobile phone screen. I have put the form onto a Google Sites Page. here is link

    https://sites.google.com/site/weddingcakeshampshire/home/contact-enquiry-form

     

    I have no idea how to fix this and it is a big problem because my contact form is key to getting

    enquiries and most people use mobile phones. If the form is not showing completely on mobile devices the clients will not be able to complete them and send enquiries over.

     

    Can you help please.

     

    Thank you

    Page URL:
    https://sites.google.com/site/weddingcakeshampshire/home/contact-enqui<br/>ry-form

    Screenshot
    Mobile mobile responsive contact form problem pc
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    JotForm Support

    Answered by Helen on November 15, 2016 at 08:10 AM

    Hi,

    Thanks for contacting us.

    I checked your form that embedded web site. I suggest you to re-embed your form, again. If you embed your form with use script, the problem will be solved.

    If you re-embedded your form and still have a problem, please change your iframe width from "400px" to "100%". When you change your iframe width, your forms will works properly.

    If you have any problem, feel free contact us.