What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Ok, you say I exceeded our visits of 10,000 but I just paid last Thursday.

    Asked by jwader on November 16, 2016 at 01:30 PM

    I am afraid to put my campaigns back up and the from gets taken down again.
    I see that it is working again but, you say we exceeded our limit but, I just paid?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 16, 2016 at 02:48 PM

    I can see you already posted this same question before, one of our support reps has already replied to you and the views limit was reset, I have checked the accounts mentioned on that thread and I can see they are not over limit anymore. 

    Please check my colleague's response here: https://www.jotform.com/answers/990452 

    If you have any question, let us know.