What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do you offer promotional discounts?

    Asked by thetedellisxp on November 17, 2016 at 02:18 PM
    Hello, 

    I'm interested to sign up to pro, iI just have a few questions. 

    1. If I subscribe to 2 year and decided to cancel after a year. Will I be refunded on my remaining subscription?

    2. Do you have a promo code or something - it's almost Black Friday. 
    promo subscribe div hello
  • Profile Image
    JotForm Support

    Answered by david on November 17, 2016 at 03:40 PM

    We offer a 30-day money back guarantee.  If you decide to cancel within the first thirty days of your initial subscription, we will refund your subscription no questions asked.  After 30 days we no longer offer refunds. 

    We do not currently have a promo and likely will not by black Friday.  We have historically offered our one and only sale around Christmas time each year, however, I cannot say if we will be having the same sale this year.