- ryan vanderkolkAsked on November 17, 2016 at 04:35 PM
Hi I'm reaching out on behalf of a shared client who is receiving a security error on their form. The form can be found here: http://centralstandardaustin.com/gift-cards
This form is enabled using an iframe, and I was under the impression all JotForm hosted forms were SSL encrypted. Please let me know if there is a setting that isn't enabled or what might be causing this error.
Thanks in advance!
- JotForm SupportKevin_GAnswered on November 17, 2016 at 06:48 PM
I have checked the form you have embedded in your form and I can see it uses a secure link indeed, here's a screenshot of the code you have currently embedded:
However, the link to your webpage, the one you have provided and where you have embedded your form, is not a secure link, it means that it is not being loaded over a secure link (HTTPS):
So it is most likely that you received the notification because you're loading a secure link (JotForm's link) into a non-secure link (webpage's link).
However, if you want to add more security to your form you could encrypt your submissions, to know more about this feature, please take a look on this guide: Encrypted-Forms-and-How-to-Use-Them
Hope this helps.