What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form not secure notification

    Asked by ryan vanderkolk  on November 17, 2016 at 04:35 PM

    Hi I'm reaching out on behalf of a shared client who is receiving a security error on their form. The form can be found here: http://centralstandardaustin.com/gift-cards


    This form is enabled using an iframe, and I was under the impression all JotForm hosted forms were SSL encrypted. Please let me know if there is a setting that isn't enabled or what might be causing this error. 


    Thanks in advance!


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 17, 2016 at 06:48 PM

    I have checked the form you have embedded in your form and I can see it uses a secure link indeed, here's a screenshot of the code you have currently embedded: 

    However, the link to your webpage, the one you have provided and where you have embedded your form, is not a secure link, it means that it is not being loaded over a secure link (HTTPS):

    So it is most likely that you received the notification because you're loading a secure link (JotForm's link) into a non-secure link (webpage's link).

    However, if you want to add more security to your form you could encrypt your submissions, to know more about this feature, please take a look on this guide: Encrypted-Forms-and-How-to-Use-Them

    Hope this helps.