JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Can you provide us more details regarding the issue you are encountering so we can further check your concern? If you can provide us a screenshot of the issue then that would be great. To add a screenshot on this thread, just follow the instructions provided in this article: How to add screenshots images to questions to the support forum.
We will wait for your response.