How can I get my client the Encryption key without me knowing it?

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    Asked on November 18, 2016 at 01:01 PM
    I'm in the same situation as Hippodaddy and I don't want to know the encryption key to safeguard myself from any troubles down the line. My employment application requests the ssn. So I can't have access to that kind of information, only my client can. How can I give them 100% access with an encryption key and 0% access to myself?
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    Answered on November 18, 2016 at 01:19 PM

    Please try the following method:

    1. Add your client as your sub-account user: Make sure to allow edit permission.

    2. Ask your client to enable the encryption in the form. The form builder should prompt them to get a key. Tell them to let Jotform system to generate the key as opposed to providing their own key. 

    Please get back to us if ever your client will encounter an error.