- goldencarrotAsked on November 19, 2016 at 04:03 PM
Gcpromo16 is not working on my business subscriber form. please help
I even saw in another forum solution to try cloning the form. that didn't make it start working eitherPage URL:
- JotForm SupportJim_RAnswered on November 19, 2016 at 10:19 PM
I was a able to see the issue you're describing, the coupon looks valid but it doesn't change the price of the first 3 items you included in the coupon.
So I cloned your form and recreated that same coupon, and it worked. Here's how it went from my perspective:
I would recommend you do the same - Just delete the coupon then re-add it on your Paypal Payment field to see if that will help.
If the issue persists, just get back to us so we can have another look.