What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How are the number of forms calculated?

    Asked by RuthEllen77 on November 21, 2016 at 12:11 PM

    Hello,

    Can you cliarfiy how the number of forms for each of the available pricing plans are calucalted - i.e. Are the number of forms listed in the pricing section per month or cumulative? Does this number include Archived forms?

    Can you import existing forms from Formstack and/or Constant Contact? 

    Thanks! Ruth

    number of forms pricing plans total number form count archived archive folder enabled forms
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    JotForm Support

    Answered by Mike_G on November 21, 2016 at 01:30 PM

    Can you cliarfiy how the number of forms for each of the available pricing plans are calucalted - i.e. Are the number of forms listed in the pricing section per month or cumulative?

     

    "Number of Forms" pertain to all the active forms in your account. Every time you create, clone, restore, and enable, a form it will be counted against your limit and this is not monthly based.

    You can simply check your limit here:

    Or, by going to the Usage section of your Account Settings page.

    https://www.jotform.com/myaccount/usage

    Does this number include Archived forms?

    Yes, this includes active forms in your Archived Folder. Deleted forms that are in your Trash Folder are not counted, of course.

    Can you import existing forms from Formstack and/or Constant Contact?

    I have moved your concern regarding importing of forms from Formstack and/or Constant Contact to a new thread to avoid confusion considering it is a different topic.

    Please click this link to go to the new thread.

    Thank you.