What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why has the order of the fields of my form has just been rearranged if I didn't do it?

    Asked by breadform on November 21, 2016 at 12:49 PM
    Now the order of the fields of my form has just been rearranged and I didn't do a thing.  Is this because it's built in v4?  HELP!!!!!!!!!!!
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    Answered by KadeJM on November 21, 2016 at 12:56 PM

    We do apologize about any inconveniences you might be experiencing though none of our team members would have done this without your permission so perhaps there's a logical explanation and we'd be more than happy to assist you in getting it back the way it was.

    Which fields on your form have been rearranged?

    And how were they before?

    You can try checking your form revision history and reverting your form to a version before it was changed.


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    Answered by breadform on November 21, 2016 at 02:37 PM

    I'm quite certain no one at JotForm did anything to the form :)  I was building the form in v4 and changed back to v3 and it showed up all in order and the formatting was correct.  I don't know if maybe there are some quirks in v4 that need to be addressed.  I did find it pretty easy to use and even preferable when I moved back to v3.  

    I didn't think about checking the form history, but will do so if it happens again.  Thanks for the suggestion.  I'm good with this issue now.