Is it possible to have a monthly or one-off donation in the same form?

  • Declynam
    Asked on November 22, 2016 at 10:46 AM

    We are looking to offer 5 options of a payment amount (€5 / €10, €15, €25, and an open field to put in your own amount. We are also looking to give the option of the amount being either a one-off domination or to make it a monthly donation. Is this possible through Stripe?

    cheers

     

    dec

  • David JotForm Support Manager
    Replied on November 22, 2016 at 1:22 PM

    Please check this guide: https://www.jotform.com/help/376-How-to-Have-a-Recurring-Custom-Donation-Payment-Form 

    And let us know if you need more help.

  • Declynam
    Replied on November 28, 2016 at 5:45 AM

    Thanks could you check this is set up correctly for monthly payment, it's obviously hard to test as we'd have to wait a month!

    https://www.jotformeu.com/form/63322228703348

    cheers

    dec

  • candy
    Replied on November 28, 2016 at 6:04 AM

    Hello Dec,

    I have checked your form and cloned it in order to test it on my side.

    I have seen that your Stripe payment has missing configurations as the following screenshot:

    Is it possible to have a monthly or one off donation in the same form? Image 1 Screenshot 20

    You need to fulfill all of the fields of the integration in order to make it work properly.

    I have tested and I have seen that: After fulfilling the missing fields of your Stripe payment, your form will work perfectly and you will receive donations monthly.

    If you need more assistance, let us know.

    Thanks.

  • Declynam
    Replied on November 28, 2016 at 6:44 AM
    Hi Candy,
    As the user has a choice of donation amount or of their own choosing, how can I put a price in the Payment wizard? The amount is taken from the Sub total field.
    cheers
    dec
    ...
  • candy
    Replied on November 28, 2016 at 7:16 AM

    Hello again Dec,

    If you want to let users enter the donation amount themselves, you do not need to add radio buttons and subtotal field. You can delete that fields and you can configure the payment as the following screenshot:

    Is it possible to have a monthly or one off donation in the same form? Image 1 Screenshot 30

    After configuring the payment gateway and your form, users are able to enter the amount field themselves as the following screenshot:

    Is it possible to have a monthly or one off donation in the same form? Image 2 Screenshot 41

    Please also check the example version of your form that is on my side: https://www.jotformpro.com/form/63322910142949

    If you need further clarification, let us know.

    Thanks.

  • Declynam
    Replied on November 28, 2016 at 7:44 AM
    Hi Candy,
    We want to off the users a number of set choices (hence the radio buttons) & another option where they can enter their own amount. Is this possible?
    cheers
    dec
    ...
  • candy
    Replied on November 28, 2016 at 8:19 AM

    Hello again Dec,

    It is possible to set both radio buttons and text field as the following steps:

    1. Create another subscription in addition to your "Free" named subscription as the following:

    Is it possible to have a monthly or one off donation in the same form? Image 1 Screenshot 40

    2. Configure the second subscription as I have already told you (as the following screenshot)

    Is it possible to have a monthly or one off donation in the same form? Image 2 Screenshot 51

    3.  Save them and your form will be the screenshot below:

    Is it possible to have a monthly or one off donation in the same form? Image 3 Screenshot 62

    If the user chooses the first option, the user is going to pay the value that s/he has already chosen from the radio buttons.

    If the user chooses the second option, the user is going to pay the value s/he has entered to the text field.

    If you have any question, do not hesitate to ask.

    Thanks,

  • Declynam
    Replied on November 28, 2016 at 10:07 AM

    Could you check the form now Candy?

     

    cheers

     

    dec

  • candy
    Replied on November 28, 2016 at 10:31 AM

    Hello Dec,

    I have checked your form and I have seen that it does not work properly as you did not give name to the fields as I have said before as you can see the following screenshots:

    Is it possible to have a monthly or one off donation in the same form? Image 1 Screenshot 50

    Is it possible to have a monthly or one off donation in the same form? Image 2 Screenshot 61

    Please fulfill all of the configurations and give name to the fields as the following:

    Is it possible to have a monthly or one off donation in the same form? Image 3 Screenshot 72

    If you do not fulfill all the configurations, your form will not work properly and your users will see the following screenshot:

    Is it possible to have a monthly or one off donation in the same form? Image 4 Screenshot 83

    Please be careful about that.

    Thanks.

  • Declynam
    Replied on November 28, 2016 at 10:44 AM
    Sorry I’ve done that now Candy. How can the check boxes be changed to radio buttons as currently you can select them all and we just want 1 to be selected?
    ...
  • Nik_C
    Replied on November 28, 2016 at 11:24 AM

    I see that you were already able to change the options to radio buttons so I assume that you solved the problem:

    Is it possible to have a monthly or one off donation in the same form? Image 1 Screenshot 20

    If you have any additional questions please let us know!

    Thank you!