What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can we combine two accounts?

    Asked by SMOPEH on November 22, 2016 at 02:16 PM

    Our company currently has 2 jot form accounts, both of which are a bronze level

    one is on a monthly subscription, and the other is on an annual

    Is there away we can combine the accounts to one master user without losing any of the forms or submissions?

  • Profile Image
    JotForm Support

    Answered by david on November 22, 2016 at 04:12 PM

    You can indeed combine two accounts.  Log in to the account you would like the forms moved out of.  Create a post letting us know the username of the account you would like the forms moved to. We can then move all the forms, submissions included, to your other account.  After we do so, please remember to cancel the subscription for the account you will no longer need the subscription for.

    If it is this account you would like them moved out of, let us know in this thread.