What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The service Not work

    Asked by EDUARDO06 on November 22, 2016 at 04:11 PM

    I am very sad because the service not work and we upgrade my plan, because you mentioned the problem was Space, if you can not repair my problem now, please refund my payment

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    JotForm Support

    Answered by BDAVID on November 22, 2016 at 06:44 PM

    You have exceeded the monthly form views on your account. I see you have as Silver subscription which form's views limit is 100,000. Your for views for this month is 100,296. So you will need to wait until the counter resets on December 1st, or upgrade to Gold plan.

    Another option would be enabling JotForm Footer on your form in order to permanently lift this limit: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about 

    Let us know if you need more help.