What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Just received an email saying we've reach our submission limit but waiting for email response

    Asked by uop_epc on November 23, 2016 at 03:39 AM

    Hi

    I sent an request yesterday for an educational discount and have not heard back yet. We got another email this morning saying we have reached our submission limit this month. Please can you send use educational discount info so we can pay for upgraded package.

     

    Many thanks

    Michelle

    University of Portsmouth

    epc@port.ac.uk

    Page URL:
    https://eu.jotform.com/myforms/

    submission limit email received an email for
  • Profile Image
    JotForm Support

    Answered by Boris on November 23, 2016 at 05:41 AM

    I have checked the status of your educational discount application, and I see it was already approved yesterday.

    Please check the inbox of your email address, and if the approval email is not there, please check your spam folder as well. The approval email with links to upgrade your account was sent to you about 22 hours ago.

    Please let us know should you need further assistance.