- eshrinerAsked on November 23, 2016 at 09:36 AM
All of my uploads are coming in as xml files instead on docx files!!! Last month, the same files came in correctly, this month they are all xml files.
- JotForm SupportNik_CAnswered on November 23, 2016 at 09:56 AM
I checked your submissions and I see that files are in doc/docx:
I checked few of your email submissions as well and uploads are in doc/docx as well. So I'm not sure if the issue persists or if you had something else in mind?
We'll wait for your response.
- eshrinerAnswered on November 23, 2016 at 12:21 PM
THey appear to be docx files, but when I download them, they are .zip files that contain nothing but xml files.
- JotForm SupportNik_CAnswered on November 23, 2016 at 01:18 PM
My apologies, this issue should be resolved now.
I just tested in your form and it worked fine:
Please let us know if you have further issues.