Why my uploads are coming in excel files only?

  • eshriner
    Asked on November 23, 2016 at 9:36 AM

    All of my uploads are coming in as xml files instead on docx files!!! Last month, the same files came in correctly, this month they are all xml files. 

     

    What happened?????

  • Nik_C
    Replied on November 23, 2016 at 9:56 AM

    I checked your submissions and I see that files are in doc/docx:

    Why my uploads are coming in excel files only? Image 1 Screenshot 20

    I checked few of your email submissions as well and uploads are in doc/docx as well. So I'm not sure if the issue persists or if you had something else in mind?

    We'll wait for your response.

    Thank you!

  • eshriner
    Replied on November 23, 2016 at 12:21 PM

    THey appear to be docx files, but when I download them, they are .zip files that contain nothing but xml files. 

  • Nik_C
    Replied on November 23, 2016 at 1:18 PM

    My apologies, this issue should be resolved now. 

    I just tested in your form and it worked fine:

    Why my uploads are coming in excel files only? Image 1 Screenshot 20

    Please let us know if you have further issues.

    Thank you!