Why my uploads are coming in excel files only?

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    eshriner
    Asked on November 23, 2016 at 09:36 AM

    All of my uploads are coming in as xml files instead on docx files!!! Last month, the same files came in correctly, this month they are all xml files. 

     

    What happened?????

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    Nik_C
    Answered on November 23, 2016 at 09:56 AM

    I checked your submissions and I see that files are in doc/docx:

    I checked few of your email submissions as well and uploads are in doc/docx as well. So I'm not sure if the issue persists or if you had something else in mind?

    We'll wait for your response.

    Thank you!

  • Profile Image
    eshriner
    Answered on November 23, 2016 at 12:21 PM

    THey appear to be docx files, but when I download them, they are .zip files that contain nothing but xml files. 

  • Profile Image
    Nik_C
    Answered on November 23, 2016 at 01:18 PM

    My apologies, this issue should be resolved now. 

    I just tested in your form and it worked fine:

    Please let us know if you have further issues.

    Thank you!