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    Unable to access form. It says DNS address could not be found.

    Asked by m1hunter on November 23, 2016 at 11:32 AM
    I am getting this error message please help.   This site can’t be reached

    form.jotform.com’s server DNS address could not be found.


    Page URL:

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    JotForm Support

    Answered by ashwin_d on November 23, 2016 at 12:58 PM

    Hello m1hunter,

    I did check your form and it seems to work as expected. I was able to submit is successfully. Please check the screenshot below:


    It could be issue related to your DNS cache. I would suggest you to please flush your DNS and see if that solves your problem. You may like to take a look at the following guide on how to flush DNS:  https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!

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    Answered by m1hunter on November 23, 2016 at 04:23 PM

    I had to flush my DNS Cache what causes this to happen?

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    JotForm Support

    Answered by Welvin on November 23, 2016 at 07:54 PM

    This is a common error on most browsers. The following page should help you understand this error: https://www.wiknix.com/how-to-fix-dns_probe_finished_nxdomain-in-chrome/

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    Answered by Christine  on March 27, 2017 at 08:33 AM

    There are simple steps that can lead to solving these problems.
    Alter the DNS IP address
    Flushing the DNS
    Restarting the DNS Client
    Resolving the DNS_PROBE_FINISHED_NX DOMAIN error in Android