Not receiving submission email.

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    Asked on November 25, 2016 at 01:08 AM

    I changed the Recipient Email address and the replys to my forms are still going to the old address. I'm having a problem with my site mail and I can't logon to get my messages. that is why I need to change the email address.

    is there a problem using


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    Answered on November 25, 2016 at 01:31 AM


    With which form you are having this issue with? I did check your last edited form "" and found that you have set "" as recipient email and there is no reply-to email selected. Please check the screenshot below:


    Please note that sending submission email to yahoo email address is known issue since yahoo has changed their Dmarc Policy. I would suggest you to use some other non yahoo based email address like gmail.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered on November 25, 2016 at 02:44 AM
    Thank you, We have received your request, We will handle this request as soon as possible, Thank you, Miss Cutie