- sextaggedAsked on November 25, 2016 at 01:08 AM
I changed the Recipient Email address and the replys to my forms are still going to the old address. I'm having a problem with my site mail and I can't logon to get my messages. that is why I need to change the email address.
is there a problem using email@example.com
- JotForm Supportashwin_dAnswered on November 25, 2016 at 01:31 AM
With which form you are having this issue with? I did check your last edited form "" and found that you have set "firstname.lastname@example.org" as recipient email and there is no reply-to email selected. Please check the screenshot below:
Please note that sending submission email to yahoo email address is known issue since yahoo has changed their Dmarc Policy. I would suggest you to use some other non yahoo based email address like gmail.
Hope this helps.
Do get back to us if you have any questions.
- sextaggedAnswered on November 25, 2016 at 02:44 AMThank you, We have received your request, We will handle this request as soon as possible, Thank you, Miss Cutie