Most of our submissions have gone

  • Profile Image
    igniteit
    Asked on November 25, 2016 at 06:30 AM

    Hello

     

    We changed our price plan and now most of our submissions have disappeared.

     

    Please advise.

  • Profile Image
    ashwin_d
    Answered on November 25, 2016 at 07:14 AM

    Hello igniteit,

    I'm sorry for the trouble caused to you. 

    It seems when your premium bi-yearly subscription was cancelled, your submissions were deleted as free account can only store a max of 500 submissions. 

    I have gone ahead and restored the submissions back to your account. Please take a look at your account and see if you are able to view all your submissions.

    Thank you!