How to give password to a form

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    Asked on November 25, 2016 at 10:25 PM


    I have this form

    I want to put a password and give access to those users who have contacted me and I have shared the password to them.

    Reason: I dont want any one fill this form. Since I have a website any one will lodge complaint, which i dont want.

    Is there any way? Or can i add any speciific field in the form, before submision which when matches with the data in the field allows to submit. Even this will work.


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    Answered on November 26, 2016 at 01:41 AM

    Thank you for contacting us.

    Actually, there is no password protected option for forms here in Jotform. And, the word, "password", is also prohibited as the forms might be suspected of phishing activity by our anti-phishing system that may lead to automatic suspension of your account.

    However,you can set a text field in your form and then you can use conditions to hide or show the form fields according to the text in it. Please follow these steps:

    1.Create a textbox for the password or code like "KEY".

    2.2. Add a Form Collapse field after the code.

    Set the "Visibility" to "Hidden" 
    Set the "Status" to "Open"

    3. 3. Go to "Setup & Embed" and click "Conditions".Choose "Show/Hide a form field".

    4. Use this condition. When the user types "Jotform" as the code it will immediately show the Form-Collapse field along with any field below it. Thus, simulates the hiding of all form items until the code is correct.

    If you have any questions or issue, feel free contact us.

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    Answered on November 26, 2016 at 02:40 AM

    This is a great option.

    Can this also be used with a Save and Continue Form? Like instead of the email being used as the link can a unique code be generated and placed in the link instead? That way customers can have their very own confirmation # like they do at the airport kiosk.

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    Answered on November 26, 2016 at 07:32 AM

    Do you want to create save and continue later session link based on some other field instead of email field? Yes that is possible. 

    However I am not sure what do you mean when you say unique code. Is that Unique ID widget field? 

    Do you want to password protect your second form and allow your users to access it with Unique code that they received when they submitted first form? That would be possible to achieve, but you would need to create condition like my colleage mentioned for each unique code that will be generated. However please note that Unique ID is generated once the form is submitted. 

    If I did not understood your question correctly, please explain in more details what exactly are you trying to achieve. 

    Let us know if you need further assistance. 

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    Answered on November 26, 2016 at 09:46 AM

    Yes that is exactly what Im saying. Ive created Save and Continue forms in the past but this would definitely be an added feature. 

    Yes instead of the email field, I would like a password from the Unique ID widget to assign it. So, on the 1st page, they would enter their name and email, the unique ID widget would be a hidden fireld on the form and sent to them within the autoresponder email. Once they click the link to  go to the 2nd page, they will then enter the Unique Id to open the actual form.

    I just need to know how to edit the form to reflect the Unique ID instead of the email. Lastly, is it possible for them to enter either or just like at the kiosk in the airport. That's really what I am trying to recreate. The kiosk will ask for your name or confirmation number.

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    Answered on November 26, 2016 at 01:16 PM

    Hello stayathomemom,

    Please note that it is not mandatory to use email field to use save and continue forms. You can use any field to save the session and the reason we suggest to use email field is because user will be able to remember it easily and it will be unique.

    I have gone through the steps you have mentioned in your question and it seems you like to achieve the save and continue feature in same form. Please note that for this feature to form, it requires you to have two different forms. One form where you can have name & email or other field to create session and the second form where you can have other form field for which data will be saved in session.

    Another issue is that the unique id is generated only after the form is submitted and also it is not possible to authenticate users with any external source or form's submission data. 

    Thank you!