What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
decimal issue. shows £4 and £2 when should read £3.99 & £1.99Asked by santalettereu on November 26, 2016 at 02:56 PM
Hi and thank you in advance, I appear to have changed something that is changing (rounding up) the product cost, I do recall seeing something that says decimal something but cant find it.... can anyone point me in the right direction please.
3 and decimal shows
This seems unusual to round off, can you try deleting the payment field on the form, keep the products and then add the payment field again?
If this doesn't work, can you try cloning your form as provided from this guide: https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account
And then on the cloned version, delete the payment field, keep the products, and add the payment field back.
Let us know if that helps.