What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I edit the Paypal option field?

    Asked by JEFF  on November 27, 2016 at 06:58 AM

    Hello:
    I customized a Point of Sale form but in the Paypal payment section, I accidentally have it where my account shows up by default in the field.  How do I delete / edit the option where customers will put their account settings?
    Thanks!
    `jeff

    Page URL:
    https://form.jotform.com/63312437264149

    option field paypal option paypal payment wizard payment integration paypal account
  • Profile Image
    JotForm Support

    Answered by Mike_G on November 27, 2016 at 09:32 AM

    To my understanding, you are trying to update the PayPal account used in the payment field of your form, is that correct?

    You can change that through the PayPal Payment Wizard. To view the wizard, please click the "wand" icon that you will see at the top-right corner of the field when you click it in the form builder page.

    If the "Selling Products" section of the Payment Wizard shows after you click the "wand icon, you should click the "cogwheel" icon.

    Clicking the "cogwheel" icon will give you the "PayPal Integration" section of the PayPal Payment Wizard.

    You can then update and close it after. Please don't forget to save the form. To check if it was properly saved, you can go back to it and you should already see the updated login credentials.

    I hope this helps. If in case I have misunderstood your concern or you have any other questions regarding this, please feel free to contact us again anytime. Thank you.