Please release suspension

  • wonok Lee
    Asked on November 28, 2016 at 4:54 PM

    my account was suspected

    please relese suspecte

    I can not use every form.....

  • Kiran Support Team Lead
    Replied on November 28, 2016 at 6:09 PM

    I see that your account was suspended since your JotForms are collecting credit card information using plain text fields. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    In order to activate your account, it is required for you to agree with our terms and delete the guilty fields on all your forms. Please confirm so that we can delete the guilty fields on your forms.

    Thanks!