Please release suspension

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    wonok Lee 
    Asked on November 28, 2016 at 04:54 PM

    my account was suspected

    please relese suspecte

    I can not use every form.....

  • Profile Image
    Kiran
    Answered on November 28, 2016 at 06:09 PM

    I see that your account was suspended since your JotForms are collecting credit card information using plain text fields. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    In order to activate your account, it is required for you to agree with our terms and delete the guilty fields on all your forms. Please confirm so that we can delete the guilty fields on your forms.

    Thanks!