Delayed email notification.

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    brokersite
    Asked on November 28, 2016 at 10:32 PM

    not receiving any notifications about my submission.

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    Chriistian
    Answered on November 29, 2016 at 12:09 AM

    I checked our mail logs and it appears that the emails are being sent successfully to your recipients. You can also check this on your end by following this guide: How to View All Your Form Email History

     

    Can you please check your spam box to see if the emails are being sent there? If they are, please mark them as Not Spam to resolve the issue. Also make sure that noreply@jotform.com is in your trusted senders list.

    If you are referring to the notifications of a specific form, please let us know so we can check further.
    Regards.