JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked our mail logs and it appears that the emails are being sent successfully to your recipients. You can also check this on your end by following this guide: How to View All Your Form Email History
Can you please check your spam box to see if the emails are being sent there? If they are, please mark them as Not Spam to resolve the issue. Also make sure that email@example.com is in your trusted senders list.
If you are referring to the notifications of a specific form, please let us know so we can check further.