9 benefits of business process automation

How much time does your team spend on manual, repetitive tasks? Not only do these activities decrease productivity, but you’re likely missing out on growth opportunities if you aren’t automating some of this time-consuming work.

Technology-enabled business process automation can help you streamline those tedious tasks. The goal of automation is to reduce manual busywork so employees have more time and resources to focus on more strategic initiatives.

This boost in productivity delivers a range of benefits for both business owners and employees. And creating a dependable system through business process management gives you the leverage to automate more processes in the future.

Businesses processes ripe for automation

Evaluate your company’s workflows and identify any well-defined, repeated activities. For example, these are some areas where automation can help: 

  • Contract management
  • Invoicing
  • Purchase orders
  • Document approvals
  • Hiring
  • Employee onboarding
  • Employee performance reviews
  • Paid leave requests and processing
  • IT requests
  • Project management
  • Logistics and supply chain management
  • Customer support
  • New customer onboarding
  • File transfers
  • Order entries
  • Report generation
  • Communication

9 business process automation benefits

The benefits of business process automation are undeniable, affecting both daily workflows and long-term business goals. These are just a few of the benefits you can expect from business process automation.

1. Save time

Reduce the amount of time that employees spend on administrative tasks. When you eliminate manual, repetitive activities, employees are more productive. Plus, they have more hours in the day to work on strategic projects.

2. Save money

Not only do you save money on the cost of labor, but reducing the number of inefficient processes in your business also helps you decrease overall costs. Business process automation adds to the bottom line by reducing expenses and increasing profits at the same time.

3. Standardize workflow

When employees develop their own preferences and habits for doing things, it can lead to redundant or inefficient processes. Automation creates a consistent workflow, helping everyone follow the same system to reach the desired results.

4. Support customers

Customers need fast, convenient access to your products and services. Automated tools like customer service chatbots improve the overall experience for the end user, letting customers quickly access information and customer service on demand.

5. Maintain compliance

Automation is critical for industry compliance, whether you need to meet HIPAA requirements or other, internal standards. Integrate tools that automatically maintain the security and confidentiality of personal data and sensitive information.

6. Improve records

Ongoing recordkeeping is critical to maintaining a solid audit trail. Automation makes it easier to keep track of documents, follow the workflow, see who’s involved, and identify timelines. As a result, your records are more reliable and accurate.

7. Improve efficiency

In addition to boosting the productivity of individual employees, automation leads to greater overall efficiency for the whole company. Many companies experience better communication, transparency, and teamwork.

8. Minimize errors

Even if you have a skilled team, there’s always a risk of human error. Mistakes happen. Business automation decreases the likelihood of mistakes.

9. Spur future growth

Leveraging automation sets the foundation you need to scale up in the future. As your client base grows, so does your workload. You can quickly address these growing pains through automation, improving overall performance over time.

Automation is the key to boosting your business results and helping you prepare for opportunities in the future. These benefits have a positive impact on company culture and employee retention while optimizing the customer experience.

A no-code solution for business automation

If you want to automate business processes, Jotform is a great solution. Jotform’s no-code tools offer automation features and customizable solutions to fit your unique business processes. Choose from different template options to automate processes, including table templates, form templates, and approval templates.

For example, you can select the form template you want, customize it as needed, and then easily collect and manage the data you collect in Jotform Tables. Additionally, Jotform supports a wide range of integrations with other software tools and systems. These digital solutions bring all team members into a streamlined workflow, ensuring full transparency and optimal results every step of the way.

This article is originally published on Dec 22, 2021, and updated on Feb 24, 2022.
AUTHOR
Aytekin Tank is the Founder and CEO of Jotform. A developer by trade but a storyteller by heart, he writes about his journey as an entrepreneur and shares advice for other startups. He loves to hear from Jotform users. You can reach Aytekin from AytekinTank@Jotform.com

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