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Redirecting Users to a Different Page

Redirecting Users to a Different Page

Do you want people to go to a different page when they've submitted your form?  Maybe, you want to redirect them to your homepage after the form is completed. Well, follow the steps below to send your users to any URL you want.

1. Just click on SETTINGS.

2. Click on THANK YOU PAGE.

3.Click on the "Redirect to external link" option.

4. Enter the URL of the page.

5. The change is automatically saved.

If you want to redirect the submitter to another URL based on their answer in the form, you can do it by setting up a "Change Thank You URL after submission" condition. Here's a guide on how you can do it:

How'd you do? Do you have any suggestions on improving the wizard or the experience itself? Please tell us in the comments section below.

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  • GerardBarlow

    How can I have the thank you page "flash up" for three seconds so a user knows they successfully submitted the form and the redirecting back to the form for another user.
    I want to use this as a kiosk and I have to let the user know the form actually went through successfully before going back to the form for another user.

  • ekremeier61

    Redirect after submission is not working for me. I have used it on other forms with no issues. It still goes to the old page I was redirecting people to. How can I fix this?

  • adewaleahmed2012

    Good Morning,
    What i mean by Looping is to link two Address together such as student Address and Guardian's Address together, Just to make sure the two Address re correct.

  • ugc_ucsh

    Hi. This is not working in my form ( I clonated one from another own account and edited. Then I changed the THANK YOU PAGE for a link to an external page. But after a submission I still see the original THANK YOU PAGE (that of the form that was clonated). I tested in incognito mode in Google Chrome. Can you give me any advise to solve the problem, please?

  • Meerabai

    Is it possible for the page to redirect based on the answers given in the form? I want my form to go to a scheduling page if they answer a specific multiple choice question a certain way, and go to another page if they answer it a different way.

  • DianeGarrison

    I used the simple regiistration format and Thank You Page is not offered on the settings. Why is that? Do I need to create a new form? This is so frustrating. I am running in circles.

  • GrainConnect

    Thank you for coming back to me so quickly. We will try the redirect and I will let you know how we get on.

    Thanks again,

  • bayviewboom

    instead of a static url, can we use javascript?

  • schererviolins

    Yes, I also need the form to do both the thank you landing page and the redirect—not one or the other. A redirect after submitting without a confirmation page is not a good user experience.

  • giacosmom

    as stated, I need the form to do both the thank you and the redirect -- not one or the other --

  • braambos04


    I have chosen the option redirect to an external link (external link is; And then, when I test the form I still see the old thank you message. I have tested the form 4 times and waited a couple of hours in between.

    Hope you can help,

  • Ghoulchemist

    I want to redirect the user to a page have some text and the last number of form submitted .. thanks .

  • submarket

    I have done this and it is not working.

  • eltimbalino

    In the 'Redirect to a URL' page, can you please detect if the form has used the 'Get referer widget'. If it has, then can you please pre-fill the URL text field with the code that redirects to the source URL.

    Also, if you like scope creep, just make the default text "Return them to the source URL" and if they have not used the 'Get referer widget' just add it into the form automatically. Then you are able to automatically return all users back to their source website, unless the field has been updated to use a new URL.

    If you LOVE scope creep, create a second field to optionally add an extension to the source URL like [sourceURL]/thankyou.html

    That way a user can use the same form for their five different websites, and return them all to their source websites' thankyou page.

    At a minimum, please let me know how to use the information in my 'Get referer widget' as my destination URL.

  • HumbirdMedia


    It's 2018 and my form does not redirect to an external thank you page. Please assist.

  • jr1223hat

    Where did the thank you page feature go. I don't see it anymore.

  • seiu503

    the 'thank you page' menu item is not visible in the interface: (screenshot:

    has this option moved? if so please update the documentation so others can find it too. thanks

  • corretordaniel

    I use the same form in different domains. There is possible to apply a different redirect for each domain with only 1 form? It could be the same slug but the root domain needs to be different.

    For exemple:
    If the form is in the domain it redirect to
    But if the same form is in the domain it redirect to

    This is possible?


  • vfwguy

    Aha, I thought I used that before ... but then JOTFORM started exhibiting bizarre behavior. I did a virus scan/ disk cleanup, everything. Now THANK YOU is still MIA (missing in action). I've got the other four titles on the left panel (FORM SETTINGS CONDITIONS EMAILS INTEGRATIONS but THANK YOU PAGE is missing there.

    Be well, regards

  • abdel160

    i can't find the "Thank you page" option under settings for some reason. there is also no "css" for form designer and and "source code" under "embed". i thought it was because i hadn't upgrraded my account yet but even after i upgraded still these functionalities are nowhere to be found?!?!?!

  • forestrunhk

    sorry i cant find it
    can it do in free account?

  • boschusa

    How do I redirect users from the Thank you page back to a different page in my JotForm? For example, once users are done registering for an event, they can be redirected to another page that I have set up in JotForm to reserve a hotel room.

  • minnichn

    Is there a way to keep users on the same page? Like create an anchor link and use that in the custom URL field?

  • mansum

    I had download the form source file and uploaded it to my server. Where can i edit the thank you page redirect url? Is it still using this platform?

  • 4jsloveoc

    So, I set up the "Thank You" to redirect to my URL home page. Is there a way to change the name of that gray button on the bottom of the Paypal form that says "Return to Merchant"? We are a school, so I'd really like it to say "Return to Pioneer Home Page"

  • uoflLibraries

    I'm using the form to send the user the page title and URL for whichever page they are on. When the "your email has been sent" message appears is there a way to send them back to the page they were on?

    ie. I can't enter a fixed URL because the URL will be different depending on which page they were on.

  • groupsing

    How do test it when i finish it?

  • hampton15

    how do we get the thank you page to populate and then after 3 seconds redirect back to the form.

  • avriloconnor

    Expect answer is this is no but will ask anyway. If people use the form to take part in a comp - is there a way for them to be directed (by say clicking a button/link) to a different page/website to find the answer and be automatically directed back to answer the question?

  • Shaynes

    Is there a way to redirect to the form from the thank you page automatically after a certain number of seconds?

  • scot_k

    Hello, Brand new to this form thing - just creating my first form. I have four pages in my form, and would like to have people sent to a given page from the main page, depending on which selection they make, without having to select 'NEXT'. Can they be directed to page 4 (for example) from the main page, when they make a that selection?

  • mbakhtiar

    I have 9 forms now. How can I redirect respondents from form# 1 to form #2 and then form# 3 and so on (after submitting each form). Please note that I want to do it through sending email to respondents, not through custom URL. The function of email setup seems does not work either in this way, because I don't want to send all forms together. I want each form to be sent following submission of previous form.
    Thanks a lot for you help,

  • Jay D. Gotlieb

    I want them to buy my product first then get the download for my ebook as it is free so I see no possible way to have them buy first then get the free ebook. If there is a way let me know because when they hit submit I want them to go to paypal so I would probably need to set up a separate page on my website to download the book then I only have 1 product and your form will not work showing the product they need to buy. Any solutions?

  • garzmax

    Hello, I have a thank you page and it's hidden from the main navigation of my website I am trying to place the url in the custom thank you and I can't seem to get it to work. I'm using the following URL: and after every form submission I get an error:

    404: Page not found
    This error is generated when there was no web page with the name you specified at the web site.

  • axcessinternet

    Is there a way to pass variables in the Customer URL Redirect page? Example, customer enters 123 for a specific field on the form, when they submit I would like them to go to

  • Virgil

    My redirect works but I have a picture validation pot up in between that I do not want, how do I remove it.

  • bbdo

    Is there a way for a thank you message "in line" instead of redirection?

  • csantiago132

    how can i redirect to my homepage? still new at this and working my way up. its really hard if you do this things on your own

  • john


  • CCatherine

    I have this set up to go to a URL, but it is taking me to a different much older uRL that doesnt exist anymore. Is there a URL anywhere else that is overwriting it?

  • kaiewise

    How do I figure out the URL for the thank you page wizard? I've tried several versions and none of them has worked. Isn't there a way to browse to it to get the accurate address?

  • jean007

    The redirect doesn't work. I'm using xsitepro, I cut and paste the script into my code on my xsite page, but the script doesn't do anything.

  • aytekin

    You cannot make Thank You page open in a new window. We do not support it because leaving a filled form on a page causes usability problems for users. When their form stay there like it were never submitted they think they were not able to submit their form. Then they re-submit the form again.

    If you really need it you can accomplish it by using full form source code on your site and adding a "target="_blank" parameter to your form tag.

  • kuzef

    how can i make the thank you page open on a new window/pop up window?

  • georgetorressr

    Thank. you.

  • aytekin

    georgetorressr : It is not possible to redirect to two URLs. You should probably create a Thank You page on your facebook and redirect to that page.

  • georgetorressr

    I like the Thank you and the redirect back to my facebook page. I use a page Redirect url and it took me back to my facepage without a confirmation that the form was submitted.

    Is there a way to have both?