User Guide

Redirecting Users to a Different Page

Last Update: May 7, 2017

Do you want people to go to a different page when they've submitted your form?  Maybe, you want to redirect them to your homepage after the form is completed. Well, follow the steps below to send your users to any URL you want.

1. Just click on SETTINGS.

2. Click on THANK YOU PAGE.

3.Click on the "Redirect to a external link" option.

4. Enter the URL of the page.


5. The change is automatically saved.

If you want to redirect the submitter to another URL based on their answer in the form, you can do it by setting up a "Change Thank You URL after submission" condition. Here's a guide on how you can do it: http://www.jotform.com/help/317-Configuring-Change-Thank-You-URL-after-submission-condition

How'd you do? Do you have any suggestions on improving the wizard or the experience itself? Please tell us in the comments section below.

26 Comments...

  • georgetorressr

    I like the Thank you and the redirect back to my facebook page. I use a page Redirect url and it took me back to my facepage without a confirmation that the form was submitted.

    Is there a way to have both?

  • aytekin

    georgetorressr : It is not possible to redirect to two URLs. You should probably create a Thank You page on your facebook and redirect to that page.

  • georgetorressr

    Thank. you.

  • kuzef

    how can i make the thank you page open on a new window/pop up window?

  • aytekin

    You cannot make Thank You page open in a new window. We do not support it because leaving a filled form on a page causes usability problems for users. When their form stay there like it were never submitted they think they were not able to submit their form. Then they re-submit the form again.

    If you really need it you can accomplish it by using full form source code on your site and adding a "target="_blank" parameter to your form tag.

  • jean007

    The redirect doesn't work. I'm using xsitepro, I cut and paste the script into my code on my xsite page, but the script doesn't do anything.

  • kaiewise

    How do I figure out the URL for the thank you page wizard? I've tried several versions and none of them has worked. Isn't there a way to browse to it to get the accurate address?

  • CCatherine

    I have this set up to go to a URL, but it is taking me to a different much older uRL that doesnt exist anymore. Is there a URL anywhere else that is overwriting it?

  • john

    test

  • csantiago132

    how can i redirect to my homepage? still new at this and working my way up. its really hard if you do this things on your own

  • bbdo

    Is there a way for a thank you message "in line" instead of redirection?

  • Virgil

    My redirect works but I have a picture validation pot up in between that I do not want, how do I remove it.

  • axcessinternet

    Is there a way to pass variables in the Customer URL Redirect page? Example, customer enters 123 for a specific field on the form, when they submit I would like them to go to http://www.example.com/123

  • garzmax

    Hello, I have a thank you page and it's hidden from the main navigation of my website I am trying to place the url in the custom thank you and I can't seem to get it to work. I'm using the following URL: http://www.garzmax.com/entrancethankyou.html and after every form submission I get an error:

    404: Page not found
    This error is generated when there was no web page with the name you specified at the web site.

  • Jay D. Gotlieb

    I want them to buy my product first then get the download for my ebook as it is free so I see no possible way to have them buy first then get the free ebook. If there is a way let me know because when they hit submit I want them to go to paypal so I would probably need to set up a separate page on my website to download the book then I only have 1 product and your form will not work showing the product they need to buy. Any solutions?

  • mbakhtiar

    Hi,
    I have 9 forms now. How can I redirect respondents from form# 1 to form #2 and then form# 3 and so on (after submitting each form). Please note that I want to do it through sending email to respondents, not through custom URL. The function of email setup seems does not work either in this way, because I don't want to send all forms together. I want each form to be sent following submission of previous form.
    Thanks a lot for you help,
    Mehdi

  • scot_k

    Hello, Brand new to this form thing - just creating my first form. I have four pages in my form, and would like to have people sent to a given page from the main page, depending on which selection they make, without having to select 'NEXT'. Can they be directed to page 4 (for example) from the main page, when they make a that selection?

  • Shaynes

    Is there a way to redirect to the form from the thank you page automatically after a certain number of seconds?

  • avriloconnor

    Expect answer is this is no but will ask anyway. If people use the form to take part in a comp - is there a way for them to be directed (by say clicking a button/link) to a different page/website to find the answer and be automatically directed back to answer the question?

  • hampton15

    how do we get the thank you page to populate and then after 3 seconds redirect back to the form.

  • groupsing

    How do test it when i finish it?

  • uoflLibraries

    I'm using the form to send the user the page title and URL for whichever page they are on. When the "your email has been sent" message appears is there a way to send them back to the page they were on?

    ie. I can't enter a fixed URL because the URL will be different depending on which page they were on.

  • 4jsloveoc

    So, I set up the "Thank You" to redirect to my URL home page. Is there a way to change the name of that gray button on the bottom of the Paypal form that says "Return to Merchant"? We are a school, so I'd really like it to say "Return to Pioneer Home Page"

  • mansum

    I had download the form source file and uploaded it to my server. Where can i edit the thank you page redirect url? Is it still using this platform?

  • minnichn

    Is there a way to keep users on the same page? Like create an anchor link and use that in the custom URL field?


    http://forms.bandball.com/71926931110956

  • boschusa

    How do I redirect users from the Thank you page back to a different page in my JotForm? For example, once users are done registering for an event, they can be redirected to another page that I have set up in JotForm to reserve a hotel room.
    Thanks.

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