How to Post Screenshots to Our Support Forum

February 19, 2024

When you post a question to our Support Forum, you get a reply via email. Users often reply straight from their emails and attach files, documents, or screenshots. However, our Support Forum doesn’t accept any of these email attachments, so to post them, please follow these steps:

  1. Open the thread in your browser. If you got a reply via email, there should be a button at the bottom that says View this thread. Click that button to open your thread in a new tab.
View this thread button in Jotform support reply email
  1. Once you open your thread, scroll down until you see the Your Answer section.
  2. This is where you will reply. Click the Add Image button, as shown in the screenshot below:
Insert/Add Image icon in Jotform Support Reply thread
  1. Next, paste the image URL or upload the image from your PC. Click the Add button to post the image on your thread.
Add Image modal with the Image URL box and Upload Image area
  1. Finally, click the Post Answer button in the thread to send your reply, which includes the image.
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Comments:

  • Umair Amil - Profile picture
  • Jonathan Sheffer - Profile picture
  • Alex Cross - Profile picture
  • Ransom AME Zion Church - Profile picture
  • herve - Profile picture
  • Lindelwa Baba  - Profile picture
  • Christin - Profile picture
  • Chelsea - Profile picture
  • Ciera - Profile picture
  • Ciera  - Profile picture
  • kenneth - Profile picture
  • Ramsarran - Profile picture
  • Machine  - Profile picture
  • Maye - Profile picture
  • fielding - Profile picture
  • Ana Pessoa - Profile picture
  • Jody George, ME - Profile picture
  • Kevin De Smet - Profile picture
  • Matt O'blair  - Profile picture
  • Talowsee - Profile picture
  • Nicol - Profile picture
  • Bryan Ghant - Profile picture
  • Susie - Profile picture
  • ANTOINITA C STOKES - Profile picture
  • Priority Security Group - Profile picture
  • okun Merit - Profile picture
  • ricardos - Profile picture
  • Edith Baumann - Profile picture
  • Meyakka Sturdivant - Profile picture
  • Amanda Yang - Profile picture
  • Sefkind - Profile picture
  • shawn oxspring - Profile picture
  • dary - Profile picture
  • Joe Bruno - Profile picture
  • elaineblake03 - Profile picture
  • elaineblake03 - Profile picture
  • nobuhlemagobiane - Profile picture
  • coachkat1 - Profile picture
  • Jennifer  - Profile picture
  • Vikar_ninja - Profile picture
  • sparkielyle - Profile picture
  • Bellamama - Profile picture
  • Dori Trossen - Profile picture
  • dstrozier - Profile picture
  • M1n1bus - Profile picture
  • Mindy5457 - Profile picture
  • AMorin - Profile picture
  • spiritjudah - Profile picture
  • Pssweb - Profile picture
  • Sravan - Profile picture
  • reiningaustralia - Profile picture
  • marcikess - Profile picture
  • Jolene Casey - Profile picture
  • Inhisimagepageantrysystems - Profile picture
  • Sideways10Up - Profile picture
  • Renee - Profile picture
  • Renee - Profile picture
  • LodaAmons - Profile picture
  • DidierAubin87 - Profile picture
  • AccessFundraising - Profile picture