It is not even giving you the option to use the PayPal options, it just a blank page

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Dori Trossen
Asked on April 17, 2020 at 08:11 PM

It is not even giving you the option to use the PayPal options, it just is a blank page.

This is a re-post of a comment on How to Post Screenshots to Our Support Forum
Vanessa_T
Answered on April 17, 2020 at 10:18 PM

It seems that you tried to upgrade using credit card but it failed.

Based on your message, would you instead want to upgrade using PayPal? If yes, please follow this guide to do so:

How-to-Upgrade-My-Account

Once you select PayPal, it should redirect you to PayPal page like below:

Kindly follow the screen prompts and if you encounter any issues, please share some screenshots and please explain in detail the steps you have taken one by one.

How-to-Post-Screenshots-to-Our-Support-Forum (Note: Email Attachment Is Not Supported)