User Guide

 

Order Form Types

Order Form Types

Why Use Order Forms?

Forms gather important data for your business. An Order Form lets you grow a customer base, see your purchase funnel, conversion rates, and much more. For example, if you have info about customers with unsuccessful payments, you'll be able to email back on why they've given up on purchasing your product resulting in invaluable feedback.

Which Order Form Type Should I Use?

It depends on your business and goals. If you know what each order type does, you'll easily be able to do the rest. There are 6 types of order forms you can create with JotForm which will most definitely cover any of your needs. Here's a short list to get a better idea on order form types. Don't forget to check out the details of each down below.

🔘 One product with single choice

🔘 One product with multiple choices

🔘 Multiple products with multiple choices

🔘 Single choice recurring subscription

🔘 Multiple choice recurring subscriptions

🔘 Donations with a single entry field

1. One Product with Single Choice | TOP ↑

If you have an e-book, a downloadable program, or a unique item and want to sell it online, using this payment type is perfect for you. On your form, the user is not asked to choose an item directly from your form. Instead, they'll be able to purchase your product after they fill out your form.

Check out this form template and even clone it to your own account to get a quick start on setting up your one product with single choice order form.

**A workaround to display your product on this particular order type**

If you'd like the user to choose the product on your form, a workaround would be to add a new $0 product to your form. This way, your users can choose if they would like the product or not without having to complete your form.

2. One Product with Multiple Choices | TOP ↑

This is relatively the same as #1 above but gives more flexibility to the customer. Additionally, your customers will see their product choices on your form and select one product on the spot.

Check out this form template and even clone it to your own account to get a quick start on setting up your one product with multiple choices order form.

3. Multiple Products with Multiple Choices | TOP ↑

You've got lots of products in your hand. Maybe you own a beauty shop, bakery, or winery. Showcase any of your products with this payment type for bulk purchases.

Check out this form template and even clone it to your own account to get a quick start on setting up your multiple product with multiple choices, e-commerce, like order form.

4. Single Choice Recurring Subscription | TOP ↑

Do you offer a service and want recurring payments for it? Think about professional online courses. You'll pay for a period until the course ends and you're done. Using this type of order form is usually preferred by professional services.

Check out this form template and even clone it to your own account to get a quick start on setting up your single choice recurring subscription type order form.

5. Multiple Choice Recurring Subscriptions | TOP ↑

Got multiple choices for your subscription options? We've prepared a pricing plan similar to ours with just a payment form and it looks really good including 30-day free trial option. This order type is perfect for SaaS (Software as a Service) businesses.

Check out this form template and even clone it to your own account to get a quick start on setting up your multiple choice recurring subscription type order form.

6. Donations with a Single Entry Field | TOP ↑

Asking donations is a simple way to collect payments for your cause. Set up a minimum fee, put a fixed price, or leave it upon your visitor's discretion.

Check out this form template and even clone it to your own account to get a quick start on setting up your donation form.

Now that you know more about order form types, it's time to create your first order form. Got questions? Please let us know below!

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64 Comments...

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  • Monica

    I sell candles twice a month. I normally sell about 40 each time. What would be the best form because I got confused about the number of times they can submit. I would have to do the paid form?

  • Mereana

    Hi

    how can delete the payment option and just have a bank account number to pay into.

  • Maria Ulfa

    Oh my good.. 😍😍

  • Nick Jacob

    What if we want to use an invoice payment which is what I need for my buissness

  • AlkiCourt21

    can the form accept payments to our already established Paypal account?
    can our present form be revised to accept payments without changing our present link to jotform?
    Is therea fee to jotform for this and if so how much.

    i would like a fill in amount for table fees for our non=profit fund raiser bazaar. We love our jotform and most pay via Paypal having this addes to our form would be great.

  • Hoppi

    Hi, in the Mastering payment form integration you offer Calculated amount based on user selections and inputs. No matter which gateway I choose, none offers this or does not work in Czech republic. I would need it for my service selling website in Czech republic. Which gateway provider should I choose to work in Czech republic and to give me this option? PayPal does not work this way, nor the others. I believe this should not be any hard issue, but literally I am lost in it for about 5 days now and can not find any appropriate answer. Thank you very much for your help.

  • q12988c

    Do you support Alipay?

  • greymatterco

    Is there any such thing as a Input Table inside of the payment options? I have one product that has multiple colour options for purchase. I would like to tally the cost for that one product across all the colours ordered. For example:

    Product #1
    - Red Qty 4 = $40
    - Blue Qty 1 = $10
    - Yellow Qty 2 = $20
    Product #1 Total = $70

    Is there a way to do this? I would like to achieve this in an input table if at all possible but still want to be able to show the consumer their total of their order. Or would it be possible to give the customer an order total outside of the payment settings and just in the input table? This would act as an initial quote instead of actually processing their payment.

    Thank you in advance for the help. A.



  • fabianmesut

    please,i have no idea of how this works,i don't even know how to create forms,please can someone briefly explain to me so i'll join you guys ?

  • Caytie Langford

    I would like to use the recurring classes form. Do I use payment authorization so that the card can be processed multiple times at different dates?

  • Nazan

    20 yaşında mağaza görselcisiyim

  • Davidkelly

    Ill just join this site don't know yet if is good.

  • bookerae

    I have had a form live for a while, I need to now remove an option or mark as out of stock, but I can't find an option, any help?

  • Muhammad mujittapha

    Thanks

  • jebatsobri

    Tried the payment option, very good. But I need local bank or debit payment. All international payment gateways only.

  • Brian

    I sell service and not products. I need to set up a payment form that asks for an invoice # and lets the client fill in the dollar amount. Is there a mechanism to allow the client to fill in the amount they are sending?

  • PWX

    Send me how to do it an if their is a price.

  • dejilas

    how can i configure my form to accept naira mastercard

  • Lyza

    How to change the name of the products in the sample JotForm Products - Multiple Products w/ Multiple Choices

  • stephenDougherty

    If I am charging for uploaded images is there a way to get a count of the images uploaded in a multiple image upload in order to charge the appropriate amount.

  • Tyler

    Do you have a database to track orders and where and when it's delivered

  • Patricia Growe

    Is having multiple forms of payment on one form possible, such as the option for a registrant to pay using PayPal or select they are payi g by check? Not interested in or referring to electronic check payment, but the registrant being alloed to select that he/she will pay by check or money order and not being prompted to pay by PayPal.

  • Stephen

    Does JotForm payment solutions work with AppSheet? TY!

  • opusteya

    its greats.. i like it jotform.. jasa website

  • Susan Shumsky

    Is your system compatible with FirstData Linkpoint Gateway?

  • ctphoto

    Is there a way to set up credit card charge but with no $ amount entered? I want their credit card info and after I figure out total (it could be a few days later) I could fill in the amount and process it.

  • Tom

    I want IDEAL as payment methode.

  • naizem

    How to limit the product quantity.
    For example, customers can only select quantity maximum of 5.
    Thanks

  • karenstrange

    Can we change just one form of payment which is US to CAD and leave the rest to US dollars?

  • gx65

    Hi team
    I would like a form to like this below product with quantity:
    Product 1, quantity 4
    Product 2, quantity 40
    product 3, quantity 200
    etc.

    I need customer to choose products and tell me the quantity they are ordering. Then I can reply them the invoice payment.

    Please advise how I can achieve this.

    Thanks
    Sean

  • grade4pagasa

    How do I setup a donation form with pre-defined radio button choices (gold, silver, bronze).

    When I select Donation, it only gives me the numeric field for any amount (or set a minimum). But what if there are 3 donation options that the users can select?

  • denisehalbach

    I'm tech-challenged. Is there a "Setting up Payments for Dummies" document that gives simple directions that I can follow to accept payments? The more FAQ and Help info that I read, the more confused I get.
    I am trying to use Jotform to replace Adobe Forms Central, but every one I try is SO COMPLICATED!!

  • Ramesh

    I want create Order form in my site,

    my product is E book download(First type order form)


    How create this order form in my site? help me, jenious

  • strokersdallas

    Is there a way to have columns of products? I have 7 item but would like to have them listed in two columns so the list does not take up as much page space.

  • Kers101

    My customer has one product and 3 choices. I will add the check boxes to my form

  • neilmsheldon

    I'm using this to set up the hot lunch menu orders for students at school. I've got each day in the month set up as a product, and the different options available underneath this as subproducts.

    It seems like, no matter how I configure my item, when I look at the results report, all I get is one field with a bunch of orders in it for each submission.

    This is not easy to pull into my spreadsheet for calculating order totals per meal. Is there any way to split this up into separate fields in the report, by product, if not subproduct?

  • akt1

    I used the order widget to allow the customer to select the custom item and price feature but I am forced to select $0.00 in the main item price, now "free" shows up on my form by every item even after making a custom selection how can I remove it?

  • digignite

    Oh! Should have mentioned in my question, my client is using paypal standard, not pro, so seems I'm much more limited in ability to style the form. Thanks

  • digignite

    Hi,
    I have five products, each with a check box and an order total underneath. Simple enough so far.

    What I'm trying to do is divide the five products into two groups, putting a small "Entry Fees" headline above the first three products, and an "Upgrades" headline above the last two optional products to make things a little more clear for the purchaser....but don't see a way to do this. Possible?

    Thanks!

  • srferraro

    Is there a way to add additional preset amounts, (along with the custom fill-in amount), to the donation form option? Or should I just use the multiple products field?

  • margaretking

    I am looking for an order form template I saw earlier which shows payment types for cash, check, or paypal, where each option is hidden until checked. I know there is an existing template, but I'm unable to find it. Can you point me to the right form? I'm trying to create my own, but it's been a real pain.

    Thanks,
    Mag

  • gwgrubb

    Is there any charge other from Jotform when using Paypal gateway?

  • anjayogini

    is there a way to limit how many people can submit and pay per form.

    As an example if you have limited space on a workshop?

    Thanks
    Anja

  • tower59

    How do I allow discounts on this form? I would like to add a box where the buyer can self select for a discount. I tried going with multiple products, and a negative product value (for the discount), but it is disallowed. The use case is this:

    product 1: $5
    product 2: $10
    self select discount for product 2: -$2
    product 3: $15
    self select discount for product 3: -$2

    A buyer will only select 1 product (1, 2 or 3)

    Thanks

  • Christopher Hanlon Sydney

    Its GREAT Thank you

  • deanolson22

    Hello,

    We are running payments through authorize.net. Can you help me address the following question?

    "On the page you accept payments it is not yet secure. What the bank is looking for is the “https:” prior to that webpage name.

    This needs to be done ASAP."

    Please advise.
    thank you!
    Dean

  • Brad

    Is there a way to select which of the options in the payments list is the default? For example, I have 4 products, A, B, C and D. I want to display them in that order, but I want A to be selected by default.

  • halh

    Is it possible to have a fixed price (membership) AND donations (free field for entry of amount) on the same form and have the total calculated before passing to PayPal? I've looked into conditional logic options but they seem to generate an OR one or another selection; I'm looking for an AND.

  • amkmc

    Can I run tier selections please?

    eg: selection of room types
    then after selecting room, they select if they want to add meals, if yes, which type of meals.

    Can we do that please? Please help. Thanks

  • gianninet

    Me gustaria saber si el formulario puede calcula el precio del producto y sumar el precio en envio segun la zona

    Saludos